At Waveinity AI LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.waveinity.com), use our services, or interact with us. By using our services, you consent to the practices described in this policy.

1. Introduction
Waveinity AI LLC (“we,” “us,” or “our”) provides autonomous agentic AI and custom AI-as-a-Service (AISaaS) solutions. This Privacy Policy applies to all personal data we process through our website, platform, and services. We comply with applicable data protection laws, including the Delaware Personal Data Privacy Act (DPDPA), the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), India’s Digital Personal Data Protection Act (DPDP Act), the UAE Personal Data Protection Law (PDPL), and other applicable laws where they apply.

2. Data We Collect
We collect the following categories of information:

Personal Identification Data: Name, email address, phone number, job title, and company name.
Usage Data: IP address, browser type, device information, operating system, and usage logs.
Interaction Data: Inquiries, feedback, support requests, and communications with us.
Third-Party Data: Information received from integrated tools or analytics providers (subject to their own policies).

We collect this data only with your consent where required, or as necessary to provide our services, fulfill contracts, or comply with legal obligations.

3. How We Use Your Data
We use your information for the following purposes:

To deliver, maintain, and improve our AISaaS platform, agentic workflows, and AI solutions.
To optimize performance, analyze usage, and enhance our AI models (with data minimization).
To communicate with you, respond to inquiries, and send service-related updates.
To comply with legal and regulatory requirements.

We retain your data only as long as necessary for these purposes or as required by law.

4. Data Sharing and Transfers
We do not sell your personal data and do not use it for targeted advertising.
We may share information only in these limited cases and with the following categories of third parties:

Service providers (e.g., cloud hosting, analytics, payment processors) who are contractually required to protect your data and use it only on our behalf.
Professional advisors (e.g., lawyers, accountants) when necessary.
When required by law, court order, or government request (we will notify you where legally permitted).
In the event of a business transfer (merger, acquisition, or sale of assets), with appropriate safeguards.

International data transfers are protected by appropriate legal mechanisms (such as Standard Contractual Clauses) to ensure an adequate level of protection.

5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:

Access, correct, or delete your data.
Opt out of certain processing.
Data portability (receive your data in a structured, machine-readable format).
Withdraw consent where processing is based on consent.

To exercise these rights, email us at support@waveinity.com. We will respond within the timelines required by applicable law. If we deny your request, you may appeal our decision by contacting us at the same email address. We will review and respond to your appeal promptly.

6. Security Measures
We use industry-standard security measures to protect your data, including encryption, access controls, and regular monitoring. While no system is completely secure, we take reasonable steps to safeguard the information we hold.

7. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized features. You can manage your cookie preferences through our cookie banner or your browser settings.

8. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child under 18, we will delete it promptly.

9. Policy Updates
We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the latest version. We will notify you of material changes by posting the new policy on our website or via email where appropriate.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@waveinity.com